Human Resource Management in Supply Chains

Human resources (HR) are a fundamental asset and vital resource in achieving organizational goals and objectives. Appropriate understanding of the workforce and their management and strategic decision-making to train and enhance them are important considerations for supply chain firms. Through examining international human resource management (IHRM), the chapter discusses the international nature of supply chain firms and how this has not only brought increased competition for talent but added complexities and cultural dimensions that need to be appropriately managed. Strategic human resource management (SHRM), workforce analytics, and various environmental forces – customer demands, complexity in global supply chains, and uncertainty from global pandemics – and their impact on HRM are also discussed. Digital transformation of the supply chain has also meant that HRM practices may be disrupted. The chapter covers these various issues and the challenges facing supply chain firms along with identifying key trends in HR practice. It also highlights key managerial concerns for the future of HR and how these may affect supply chain firms.

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Authors and Affiliations

1. The Business School, RMIT University, Ho Chi Minh, Vietnam Seng Kiat Kok
2. College of Business, Law and Governance, James Cook University, Townsville, QLD, Australia Mohammadreza Akbari

1. Seng Kiat Kok